• What is the difference in the towns on the Island? Is one better than the other?
      The island is divided into three separate townships: North Topsail Beach, Surf City, and Topsail Beach. No town is necessarily better than another, but ultimately guests have their preferences as to where they will stay due to some differences in the areas.North Topsail Beach is located on the northern side of the island, and is where visitors will find houses to be more spaced out, quieter streets, less beach crowding, and more of the newer homes. This end of the island is mostly residential, so vacationers will have to drive a short distance north into Sneads Ferry or south into Surf City in order to find shopping, restaurants, and nightlife.Surf City is the central town on the island, often referred to as the “heart” of Topsail Island. This area has the majority of the shops, restaurants, and nightlife, and spans an equal 3.5 miles on each side of the only stoplight on the island. This town also hosts our historical swing bridge, which is one of only a few left in existence. This is the primary area for activities and attractions, and encompasses a portion of the mainland in addition to the island.Topsail Beach is the southern end of the island, and exemplifies our theme of “Topsail Time.” This area has a more laid back atmosphere, and you are more likely to encounter visitors walking the streets, riding bikes, and spending time outdoors with pets. There are a select few restaurants and shops in this area, but each provide unique foods and goods that are special to this area. The shoreline is the widest in Topsail Beach, providing plenty of beach space even during higher tides. The far southern tip of the island provides a scenic walk, and some of the most illustrative sunset views over both the sound and ocean.

Due to business on the island being on a seasonal schedule, many of our shops and restaurants will close for Fall and Winter. While the exact times each business may close will vary. Generally, many shops and restaurants will close for the season by the beginning of November, and will not reopen until March. Those that remain open year round may reduce their operating hours.

 

 

  • Where are the Piers located on the Island?
    There are three piers located on the island. The Sea View Pier is located along New River Inlet Rd in North Topsail Beach; the Surf City Pier is located directly in the center of Surf City, and is the most popular; and the Jolly Roger Pier is located in Topsail Beach, which is a popular attraction of the area.On most given summer days, when the skies are clear and blue, vacationers are able to see the Surf City Pier from Topsail Beach, as well as see the Jolly Roger Pier from Surf City.

 

 

 

  • Do the pools stay open year round?
    Most pools associated with a community HOA have seasonal hours. The majority of these pools are open between Memorial Day and Labor Day, though some may elect to open earlier and close later depending on the weather.

 

 

 

  • What’s the weather like there?
    Like true North Carolina weather, it fluctuates every day. We generally begin experiencing warmer temperatures of the upper 70’s and low 80’s in the Spring. Temperatures are typically higher during the peak summer months, usually being in the 90’s.The most pleasant weather is in the late summer and early fall during the months of September-October. The weather is warm enough for t-shirts, shorts, and flip flops, but not overbearingly hot. Winter weather varies each year, but does not get near as cold as northern winters.

 

 

 

  • When does the Island start getting crowded?
    The crux of the vacation season is between Memorial Day through Labor Day. The island usually begins to see most vacationers by mid-June, and does not begin slacking until close to mid-September.July and August are generally the busiest months of the season, with the most people vacationing during this time.

 

 

 

  • When does the swing bridge open?
    From May through September, our swing bridge opens on the hour every hour between 8:00 AM – 8:00 PM. Depending on the amount of marine traffic, the bridge may possibly open more frequently or stay open for longer intervals.The bridge will also open at any time for commercial marine traffic.

 

 

 

  • When will they begin working on the Surf City Bridge?
    NC DOT is still planning to construct a high rise bridge to assist with both highway and marine traffic, as well as serve as a better emergency access and evacuation route. The beginning stages of this project are proposed for 2016, but no official dates have been set.For further information, please visit the website for the North Carolina Department of Transportation (NCDOT) regarding the plans for the new bridge: Topsail Island Bridge Project.

 

 

 

  • What are the rental seasons?
    The Castaway season (off-season) starts off the year and ends on May 6th. This is the season with the lowest rates.It’s followed by the Maritime season (mid-season) from 5/7-6/3, which is followed by the Bungalow season (in-season) from 6/4-6/17.Buccaneer season (peak season) is from 6/18-8/5. This is the busiest season with the highest rates.

 

There is another Bungalow season from 8/6-8/19, following that is another Maritime season from 8/20-9/16. Then we wrap up another year with another Castaway season from 9/17-12/31.

Please note that during Maritime, Bungalow, and Buccaneer seasons we only offer a one week minimum stay, with Saturday to Saturday check in/out dates. We can only allow a shorter and/or mid-week stay if the owner of the property allows it and it is within one week of your prospective check in date.

 

 

  • What time can I check-in?
    Check in is at 3:00 PM. Please plan for your travel arrangements to arrive by the check-in time.

 

 

 

  • What fees are added to my reservation?
    Booking Fee: This fee is $110.00 plus tax, covers administrative costs and acts as damage insurance. We do not offer a damage deposit.Pet Fee: This fee varies per property. There will be an additional fee if you would like to bring a pet with you. For some properties, the fee is multiplied for each pet.Processing Fee: This is an optional fee, if you make your reservation 30 days before your prospective check-in date or sooner. It is 3% of the total cost of the reservation and acts as a processing fee for using a card to pay. If you are outside the 30 day mark, we can waive this fee if you would like to pay via check instead.

 

Linens Fee: Linens can be added to the reservation either individually or in a full house linens package. The full house linens package includes sheets, towels, kitchen towels and a sponge.

Travel Insurance: The All Seasons Travel Plan offered via Travel Guard is an optional fee that will act as travel insurance in case of an emergency that would keep you from being able to stay in the property. This includes weather emergencies such as a hurricane that would cause an evacuation of the island, death in the family, or hospital stay.

Early Check-In: This is an optional fee if you would like to check in at 1:00 instead of 3:00. The cost is $50.00 plus tax.

Late Check-Out: This is an optional fee if you would like to check out at 12:00 instead of 10:00. The cost is $50.00 plus tax.

Hot Tub Fee: This is an optional fee if you would like to use the hot tub at the property (if applicable)

Additional Rental Items: Beach equipment and other rental items are available if you would like to add them to your reservation.

 

 

  • Can I hold a property for next year?
    Yes! If the property is available next year we will gladly put a token reservation in our system to hold the property for you. The price for this service is $40.00 plus tax and does not go toward the total reservation price.When we’ve finalized the rates for the following year, we will contact you with that information. You will then have two weeks to book your reservation, or we will free up those dates.If your prospective date is over a year in advance, we will need to check to see if the guests who are staying at the property this year would like to hold the property before allowing someone else to hold it.

 

 

 

  • What Credit Cards do you accept?
    We accept VISA and Mastercard.

 

 

 

  • Can I go to the property before I check-in?
    If you arrive early, please do not visit the property before checking in. There are cleaners and inspectors at the properties during that time.Housekeepers and inspectors will not stop at the property if a vehicle is in the driveway, which may delay your check-in time. Feel free to call the office to see if the property is available, and if it is, we will gladly give you the keys early.If you would like to view the property before making a reservation, please call the office to see if/when it can be arranged and we will be happy to let you view one or more properties.

 

 

 

  • Will my beach house have beach chairs, umbrellas, and sand toys?
    Beach equipment may or may not be at the property. We do have these items available for rent if you would like to add them to your reservation.

 

 

 

  • Can I leave beach equipment out on the beach?
    Beach equipment cannot be left on the beach overnight. There are ordinances prohibiting such equipment being left on the beach in each township on Topsail Island.Main concerns regarding excess equipment being left on the beach include damage and debris caused by high tides washing away equipment, and equipment hindering turtle nesting and/or injuring sea turtles attempting to nest.

 

 

 

  • Do you have a minimum age requirement in order to rent a property?
    Yes. You must be over the age of 25 to book a reservation.

 

 

 

  • Can I bring extra people with us?
    We will need to know exactly how many people will be staying at the property. This number cannot exceed the maximum occupancy of the house.

 

 

 

  • Can my dog come with me? What about my cat/bird/lizard?
    If you are staying at a pet friendly property, you may bring your pet with the addition of a pet fee to your reservation. All pet friendly properties will accept dogs, but we may need to receive permission from the homeowner of a requested property for other pets.